FEMA Assistance
Federal Emergency Management Agency (FEMA) Disaster Assistance Program
You may apply for FEMA Assistance if your electricity was out more than 24 hours. To begin, follow these steps:
Step 1: Check Eligibility
Ensure you meet the eligibility criteria:
- Your lights were out for more than 24 hours due to a declared disaster.
- You're a U.S. citizen, non-citizen national, or qualified alien.
- You've experienced disaster-related losses.
Step 2: Register with FEMA
- Visit www.disasterassistance.gov. or call 1-800-621-3362 (TTY: 1-800-462-7585).
- Provide the required documents:
- Social Security number
- Insurance information (if applicable)
- Proof of identity
- Proof of residency
Step 3: Apply for Individual Assistance
- Select your state and disaster event.
- Fill out the application.
- Upload supporting documents (if required).
Additional Tips:
Be prepared to provide details about your losses, including:
- Dates of power outage
- Damage estimate
Get started at: www.disasterassistance.gov.
Disaster Closure Pay Policy
Hurricane Helene has severely impacted our area and has resulted in the closure of our stores and other locations along with damage to property and disruption to the lives of our associates. Since these extenuating circumstances may result in a loss of pay, the organization is prepared to support impacted associates. Here are the guidelines for the pay period ending 9/28.
- Full-time, regular, associates scheduled to work an 8-hour shift on Friday, 9/27, or Saturday, 9/28, will receive up to 8 hours of disaster pay compensation per schedule.
- Part-time associates scheduled to work on Friday, 9/27, or Saturday, 9/28 will receive up to 4 hours of disaster pay compensation per schedule.
Managers, please process this Mandatory Paid Time Off due to Emergency Closure by entering the pay code, MCL, and then entering the hours for compensation. For any additional time not covered, associates can request and use PTO for scheduled hours. Time-cards should be completed no later than noon on Monday, September 30th. If you are unable to process timecards, please contact your direct supervisor.
Please see our operational updates below.
Monday, September 30th Operations:
DGR:
All retail stores except Vidalia and Baxley have power and will resume normal operations Monday, September 30.
Transportation:
Tony Brown will contact you individually to determine your reporting on Monday, September 30th.
Admin:
Administrative staff working out of Sallie Mood should plan to report to work if it is safe to do so. Please travel cautiously, as many traffic lights are still out, and driving conditions may be hazardous. Please make the best decision for your safety.
Dress is casual, as we recognize many are still without power at homes.
G-Force & ReFactory:
ReFactory has power and will resume operations on Monday.
G-Force facility does not have power. Please do not report to work tomorrow unless your leadership contacts you.
Contracts:
FLETC has resumed operations and will continue on Monday.
We are maintaining contact with our GSA, Ft. Stewart, and Hunter facilities to determine if we will resume operations. Please stay tuned for additional information from your site leadership.
Disaster Closure Pay Policy:
Hurricane Helene has severely impacted our area and has resulted in the closure of our stores and other locations along with damage to property and disruption to the lives of our associates. Since these extenuating circumstances may result in a loss of pay, the organization is prepared to support impacted associates. Here are the guidelines for the pay period ending 9/28.
- Full-time, regular, associates scheduled to work an 8-hour shift on Friday, 9/27, or Saturday, 9/28, will receive up to 8 hours of disaster pay compensation per schedule.
- Part-time associates scheduled to work on Friday, 9/27, or Saturday, 9/28 will receive up to 4 hours of disaster pay compensation per schedule.
Managers, please process this Mandatory Paid Time Off due to Emergency Closure by entering the pay code, MCL, and then entering the hours for compensation. For any additional time not covered, associates can request and use PTO for scheduled hours. Time-cards should be completed no later than noon on Monday, September 30th. If you are unable to process timecards, please contact your direct supervisor.
First and foremost, we are so glad to learn that you all are safe. We understand the toll that lost power and internet takes, and we appreciate all you are doing during this difficult time. This team is what makes Goodwill who we are. Thank YOU!
After assessing our sites, we will re-open stores and sites that have power this morning. The following sites are open regular hours today:
- Rincon
- Pooler
- Berwick
- St. Mary's
- Hinesville
- Sallie Mood Outlet
- Statesboro
- McAlpin
- Richmond Hill
- The Vault
FLETC has resumed operations as of today.
Monday, September 30th Operations:
DGR:
We will continue to monitor sites for power access. Please stay in contact with your Site Leadership for updates on the electricity at your location. The stores with power access will operate as usual.
Transportation:
Tony Brown will contact you individually to determine your reporting on Monday, September 30th.
Admin:
Administrative staff working out of Sallie Mood should plan to report to work if it is safe to do so. Please travel cautiously, as many traffic lights are still out, and driving conditions may be hazardous. Please make the best decision for your safety.
Dress is casual, as we recognize many are still without power at homes.
G-Force & ReFactory:
ReFactory has power and will resume operations on Monday.
G-Force team should plan to report as usual on Monday, though we are monitoring building power access and will notify everyone individually if we cannot access the building.
Contracts:
FLETC has resumed operations and will continue on Monday.
We are maintaining contact with our GSA, Ft. Stewart, and Hunter facilities to determine if we will resume operations. Please stay tuned for additional information from your site leadership.
Disaster Closure Pay Policy:
Hurricane Helene has severely impacted our area and has resulted in the closure of our stores and other locations along with damage to property and disruption to the lives of our associates. Since these extenuating circumstances may result in a loss of pay, the organization is prepared to support impacted associates. Here are the guidelines for the pay period ending 9/28.
- Full-time, regular, associates scheduled to work an 8-hour shift on Friday, 9/27, or Saturday, 9/28, will receive up to 8 hours of disaster pay compensation per schedule.
- Part-time associates scheduled to work on Friday, 9/27, or Saturday, 9/28 will receive up to 4 hours of disaster pay compensation per schedule.
Managers, please process this Mandatory Paid Time Off due to Emergency Closure by entering the pay code, MCL, and then entering the hours for compensation. For any additional time not covered, associates can request and use PTO for scheduled hours. Time-cards should be completed no later than noon on Monday, September 30th. If you are unable to process timecards, please contact your direct supervisor.
COMMUNITY RESOURCES:
Effingham County Cooling Stations:
Chatham County Ice Distribution
Chatham County Cooling Stations
Glynn County Colloing and Charging Stations
Bulloch County Cooling Stations
We will continue to add more resources as they become available