Customer Service Training

Portrait of a handsome young man working in a call center

Today’s customers expect a lot. Set yourself up for success with good customer service.

Join us for a two week, instructor-led customer service training course to enhance your people skills in a way that will truly differentiate yourself from the competition.
WHAT YOU WILL LEARN
    • Establishing Your Attitude
    • Identifying and Addressing Customer Needs
    • Creating Customer Loyalty and Recovering Difficult Customers
    • In-Person, Over the Phone and Electronic Customer Service
    • Dealing with Difficult Customers
    • Active Listening, Stress Control & more
WEBINAR HOSTED VIA ONLINE TELECONFERENCING

This two week course will take place online via teleconferencing August 19, 20, 26 and 27 from 1 PM to 3 PM.

SIGN UP TODAY
Space is limited. Complete the form to secure your spot August 19th!