In 2016, Goodwill Industries of the Coastal Empire was notified by the U.S. Department of Labor, Wage & Hour Division, regarding a complaint that was filed against them.
Goodwill cooperated with the investigation and conducted an internal investigation and audit. That investigation discovered that discrepancies in wages arose out of time keeping errors that were swiftly identified and corrected.
The associates, past and present, were paid in full any money owed to them as of February 2018. Goodwill has since corrected any internal policies and procedures so that this will not occur again.